The online shop for
- Bevel Cut Mounts
- Picture Mounts
- Photo Mounts
- Letter Mounts
We are only a phone call away
01225
469100
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Opening
Hours
Mon 10am-5pm
Tue-Fri 9am-5pm
Sat 9am-1pm
Your frame & mount questions answered
What mountboard do you use?
We
use Colourmount/ Slater Harrison and Arqadia mountboard both of which has a
"stay- white" core and are acid-free and 1.4mm thick,
we do not use "economy" mountcard
What's a Single Mount ?
A single mount is one layer of mount
card, just one colour, our single photo
and picture mounts are made to the most
popular size to fit popular frames sizes and picture/photograph
sizes , we make the outside size around 1mm smaller, so you are
sure the mounts will fit your frames. All our mounts are cut to
fit, to give a window size up to 1/4"(5mm)
smaller, so your photo/picture does not fall through the
window.
What's a Double Mount ?
Double mounts are two layers of mounts board, usually the top mount is one colour and the under mount another colour ( You can have the same colour if you like) the top mount is cut so that about 5mm of the under mount shows, to give you a accent colour, maybe to pick up a colour from your picture.
What's the Biggest size mount do you make?
We can also supply other sizes you may require up to 70cm x70cm, this our maximum size due to handling problems through the postal system.
What mount colour do I need?
It depends, if the mount is for your own photograph/picture which will grace your own wall. Then it’s a personal choice which colour you choose, it can be conservative or as bold as you like. Your choice of colour could be picked a colour which is within the picture to enhance it or to suite the environment in which the picture will hang.
If on the other hand you require the mount for your picture so you can sell them, then go with the tried and tested colours, our top sellers are plain white, soft white and textured white. With photographs black, white or soft white. Largely due to the fact photographs compared to picture or prints have a lot of detail, so a plain colour forces the eye to the image. We would also suggest a wide boarder on the mount as this focus
the attention to that of the photo.
Double mount are really worth the extra money as they can make your pictures look fabulous.
The names we use for our mount colours are the name the manufactures use (helps with checking stock) and while we have tried to show a good representation of the colours on our site, the individual monitor set up can not show a true representation of colours as in real life, so if you are not sure of the colour, please contact us to send you (free of charge) a sample set of the colours we offer. We can not be held liable if
the colour you choose does not match the colour you thought it was, but we will try to help in anyway we can
Can you cut other shaped/ custom shaped windows
Yes we can, well within reason, if you
send us an image, drawing or a photo of what you would like cut, we can tell you
if it is possible. We charge a 'Conversion Fee' to covert your design in to a 'cutting
file' for our computer mount cutter, this can take some time to do, so the
fee can vary. When we have converted your design to a cutting file, and test cut
to make sure that it cut right, we will send you an image of the finished design
for your approval.
We only charge once per design, on the first order you place for the custom
shape mounts you will be charged for the Conversion Fee and the cost of the
mounts, thereafter (if you wish) any orders for the custom shape mounts, you
will only be charged for the mounts.
Once you have paid for the Conversion Fee the the design will not be offered to
anybody else, only you can have that design cut into photo mounts. Frontier
Picture Mounts/Frontier Picture Frames Ltd hold the property rights to the 'cutting
file', which can not be transferred to any other company and or mount
cutting service.
We
are happy to accept orders online or by email or our Order
Hotline 01225 442123
(office hours only)
How
do I pay?
Payments are accepted by the following methods
Worldpay by Credit or Debit Card
PayPal by Credit or Debit Card (no account needed)
PayPal Express if you have a account, very fast
The above methods are carried out on secure sites
Cheque- you can post a cheque (made payable to Frontier Picture Frames Ltd) you can order online for payment by cheque, just order as normal then click on Checkout, fill out your details, then choose Pay by Cheque. If you do pay by cheque, we can only send your order when your cheque has been cleared by the bank.
If you telephone or email, payment can be made by credit card (phone our Order Hotline 01225 442123) or
What
is Backing board?
Backing
Board is used for backing the artwork or image to give additional support. We
use our standard mountboard as the backing.
Why do you use safety acrylic glazing?
We use safety acrylic glazing for safety reasons and for transportation, we do not want you to open up the package to find broken glass in your new frame.
How
long is delivery time?
Delivery can take.
For mounts 4 – 5 working days, normally we have found that 2 – 4 days .
Mounts
with frames 4-10 working days, normally we have found that 3 - 5 days
What
size do I need?
All
our mounts are cut with a window that is
5mm smaller over all, so your artwork does not fall through, as photographic
paper is not always the right size.
What if the mounts arrive Damaged.
In the unlikely event that it does, just send us a photo of the damaged packing and mounts, we will then send replacements free of charge
Do
the prices include VAT and P&P
We are not VAT registered, Postage and Packing will be added at the basket, the prices are below.
Our postage and packing rates
are as follows, we have a minimum order value of £1.95
(please note these prices are for stock items, not discounted items).
Orders up to the value of £1.95 P&P flat rate of £1.55
Orders up to the value of £4.75 P&P flat rate of £3.95
Orders up to the value of £15.00 P&P flat rate of £5.95
Orders up to the value of £25.00 P&P flat rate of £8.95
Orders up to the value of £49.99 P&P flat rate of £11.95
Order over the value of £50.00 P&P free of charge
All the above Postage & Packing rates are for UK mainland delivery only.
All items sent by 1st Class Royal Mail, large orders sent by FedEx (UK Mainland only)
For non UK mainland and ROI, please ring or contact us for rates
Contact Information
Telephone:01225 469100
Postal address
Frontier Picture Frames Ltd, Unit 1, Locksbrook Works, Locksbrook Rd, Bath BA1 3EN
Electronic mail
General Information: info@frontierpicturemounts.com
Webmaster: steve@frontierpicturemounts.com
All contents and images copyright of Frontier Picture Mounts and Frontier Picture Frames Ltd 2011
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